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Refund Policy

Product Description

itennis.in tries to be as accurate as possible. However, itennis.in does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by itennis.in itself is not as described, your sole remedy is to return it in unused condition.

 

Pricing/Typographical error

If itennis.in comes across any difference in pricing resulting from typographic errors wrt pricing or product information, itennis.in shall have the right to rectify the same or cancel the order(s) and refund monies, if any, collected from the customer within 10-15 business days of such corrective action taken. The mode of refund will be the same as at the time of placing the order. Cash on Delivery order refunds will be done by cheque.

 

30 Day Replacement Guarantee

itennis.in offers you REPLACEMENT WITHIN 30 DAYS FROM THE DATE OF DELIVERY ON THE product/s ordered on itennis.in i.e if at the time of delivery and/or within 30 days from the date of delivery of the product/s, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s subject to the following terms and conditions:

1    Notify us of any defects in the product/s at the time of delivery of the product/s and/or within 30 days from the date of delivery and the same product/s will be replaced in return of the defective product/s.

2    Replacement can be for the entire product/s or part/s of the product subject to availability of the same with itennis.in.

3    Replacement is offered for the product/s sold by itennis.in ONLY.

 

Following products shall not be eligible for return or replacement:

• Damages due to misuse of product;

• Incidental damage due to malfunctioning of product;

• Any consumable item which has been used/installed;

• Products with tampered or missing serial/UPC numbers;

• Any damage/defect which are not covered under the manufacturer's warranty

• Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product/s delivered;

 

Disclaimer: "ANY DECISION ON 30 DAY REPLACEMENT GUARANTEE ON THE PRODUCT/S SOLD BY itennis.in is at the sole discretion of Seller and decision of Seller shall be final and binding. Seller reserves the right to withdraw and/or alter from 30 DAY REPLACEMENT GUARANTEE at any time without giving any intimation of whatsoever nature."

 

Refund Policy

We will try our best to enable you to purchase the best suited products and to have it shipped to you in the perfect condition.

In case any situation for a refund arises, we can provide a refund within 30 days from the date of purchase of the product. 

If paid by NEFT/cheque, the amount would be refunded to the same account by NEFT.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase.

 

 

Cancellation of order

itennis.in reserves the right to cancel any order without any explanation for doing so, under situation where itennis.in is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the itennis.in policy or for any other reason. However, itennis.in will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time.

 

Limitation of Liability

IN NO EVENT SHALL ITENNIS.IN BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THIS AGREEMENT, EVEN IF ITENNIS.IN HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

 

Our Contact

Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Site to support@itennis.in

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